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Terms and Conditions of All Rentals
1 General
Gary & Lee Hill act as a booking agent. We arrange bookings and reservations
of accommodation for the vacationer ("the Renter") as agents for the owners
of the holiday accommodation ("the Property Owner").
2. Contract:
The issuance of a written confirmation to the Renter by the Company shall
complete a binding contract between the Renter and the Property Owner.
3. Payment:
3.1 Bookings shall be confirmed in writing by the Company on payment of
a deposit (said confirmation does not refer to the Booking Application Form).
3.2 Receipt of any deposit prior to the Company's written confirmation of the reservation shall not constitute acceptance of any booking.
3.3 The balance shall be payable 30 days prior to the commencement of the holiday.
3.4 If the Renter books the holiday less than 30 days from its commencement, the full booking charge shall be payable upon booking.
3.5 All payments shall be made to the Company as stated at the top of the booking application form, by cheque, money order or in cash only.
3.6 There will be a $25.00 penalty if the balance owing is not paid to the Company, in full, 30 days prior to occupancy.
3.7 All payments made within two weeks of occupancy must be made by certified cheque or valid credit card.
4. Alternative Accommodation:
4.1 In the highly unlikely event that the Company shall be unable to arrange
the holiday accommodation requested by the Renter, the Company shall attempt
to arrange alternative holiday accommodation of a similar type and cost and
standard and in a similar location as that originally requested by the Renter.
If the alternative holiday accommodation and/or rate is not acceptable to
the Renter, the Company shall refund, in full, to the Renter all monies paid
by him/her to the Company.
4.2 Requests by the Renter for alternative accommodation and/or dates, will be processed only if the original booking property/time can be re- booked, and will result in an additional administrative charge of $25.00 per change.
5. Cancellation(Company Policy):
Any cancellation made by the Renter shall be in writing addressed to the
Company at the address stated at the top of the booking application form.
On receipt of such notice of cancellation, the Company shall endeavor to
re-book the holiday accommodation for the entire period of the original booking.
5.1 If the Company is successful in re-booking the holiday accommodation for the entire period originally booked, it shall refund to the Renter all monies paid (whether by deposit or otherwise) less a cancellation fee of $50.00 per period booked.
5.2 If the Company only succeeds in re-booking the holiday accommodation for a portion of the period originally booked, it shall refund the monies paid relating to the period re-booked, less a cancellation fee of $50.00 per period booked.
5.3 If the Company is unable to re-book the accommodation at all then all monies paid by the Renter (whether by deposit or otherwise) shall be forfeited to the Company
Travel Cancellation and Interruption Insurance also available.
6. Ownership of the Holiday Accommodation:
The Company does not own or operate the holiday accommodation which it books
on behalf of the Renter and accordingly, its use of the holiday accommodation
is subject to the Terms and Conditions of each of the Property Owners.
7. Alterations to Printed / Video Materials / Changes
to Inventory Listing:
The information contained in any printed materials or videos is believed
to be accurate at the time of printing/viewing. However, the Company reserves
the right to make alterations thereto and the Company shall endeavor to inform
the Renter of such alterations. If the alterations relate to fundamental
elements or services, the Company shall attempt to provide comparable fundamental
elements or services. If these comparable elements or services, prove unacceptable
to the Renter, the Company shall bear no responsibility other than to provide
an appropriate refund for those unavailable fundamental elements or services.
7.1 Fundamental elements refer to water systems, plumbing and electrical systems, major appliances, such as refrigerator and stove.
7.2 Fundamental elements do not refer to recreational items such as boats, motors, televisions, VCRs or satellite dishes. These elements are provided at the discretion of the property owner as an added feature for the Renter's use. While every attempt will be made to ensure that such equipment is in working order during a holiday, should breakdown or some other situation occur whereby these elements are not available for the term of the holiday, neither the Company nor the Property Owner take responsibility for replacing the elements or refunding any part of the rent to Renter for the lack of use of these elements.
7.3 Neither the Company nor the Property Owner accepts responsibility for weather conditions or changes to water levels or conditions at neighboring cottages.
8. Number of Persons Using the Holiday Accommodation:
The number of persons present overnight (including guests) shall not exceed
the maximum number indicated in the Inventory Listing for that Property.
The number of persons present during the day (including guests) shall not
exceed the maximum number indicated in the Inventory Listing for that property,
without prior authorization from the Company.
8.1 Renters who contravene the maximum numbers stated for each cottage will be subject to immediate eviction without refund or an additional nightly charge of $100.00 per person, at the discretion of the Company.
8.2 There will be no subletting of the cottage property permitted. Where separate parties will be occupying the property at different time periods, booking forms must be completed for each party.
8.3 There shall be no camping, tenting, or otherwise placing auxiliary accommodation facilities on the property without prior written authorization.
9. Access:
The Property Owner and/or the Company's agents shall be allowed access to
holiday accommodation at any reasonable time during any holiday occupancy.
10. Repair:
The Renter shall keep the holiday accommodation and all furniture, fixtures,
chattels, fittings, and effects in or about the holiday accommodation in
the same state of repair and condition as at the commencement of the holiday,
and shall leave the holiday accommodation in the
same state of cleanliness and general order in which it was found. Failure
to do so, to the satisfaction of the Owner/Company, may result in a damage/cleaning
charge being levied.
11. Pets, Smoking, and Other Conditions of Booking:
The Renter shall abide by the conditions of booking and any other instructions
contained in the Household Rules, Inventory Listing and/or as noted on the
face of this form. All such conditions apply to guests visiting the property,
whether day visitors or overnight.
11.1 Any Renter who contravenes said conditions shall be subject to immediate eviction without refund and/or a penalty of $100.00 per day at the discretion of the Company.
11.2 Pets are only permitted on the property if they are indicated on the booking application form and approved by the owner. The number of pets is restricted to one, unless prior, written authorization is obtained by the Renter. All pets must be kept on a leash when outside the cottage.
11.3 If a property is "NO PETS" restricted, please note this does not necessarily mean the cottage has not had pets present at some time. The Company takes no responsibility for conditions arising from allergies at any cottage, whether noted as "NO PETS" or not.
12. Inventory Listing / Household Rules / Route Directions
/ Booking Confirmations:
The Company will provide the Inventory Listing, Household Rules, Route Directions
for the holiday property once the total rental amount has been received.
These documents shall be considered to be an extension of these Booking Terms
and Conditions and the Renter shall abide by all instructions and information
contained therein. If the Renter has not received these documents one week
prior to the holiday period, the Renter shall notify the Company and obtain
said documentation.
13. Keys:
13.1 The Renter agrees to return the key to the Company, either in person,
or by mail or courier, within six days of the termination of the rental period.
3.2 The Renter agrees to pay a $20.00 charge for failure to return the keys within the stipulated time.
14. Consumer Report
The Renter is hereby notified that a consumer report containing credit and
/ or personal information may be referred to in connection with this transaction
and authorizes the company to obtain such a report.
15. Facsimile Agreement
The renter agrees that this agreement may be executed by facsimile transmission,
and that the original facsimile signatures will evidence the binding obligation
of the parties to be bound by the terms of this Agreement.
NOTICE
Unless specifically stated, linens and towels are not provided with the rental accommodation